Digital prints are for personal use ONLY. Feel free to print out up to five copies to use for yourself or as gifts.
The following are forbidden with our digital downloads:
- Sharing the files
- Sharing the files in promotional materials
- Selling the files to anyone
- Selling print outs of the digital files
- Edit, trace or use the printable files to create products for sale
- Using the files in any commercial capacity
Refund, Return + Exchange Policy
We offer a lifetime return policy (phew!). That's right - no limits!
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Due to the nature of downloadable products, all digital print sales are final. We are unable to offer refunds once the digital download sale has been completed. However, if there is a mistake with your print, please let us know ASAP and we’ll try our best to remedy it.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 1450 2nd Street, Suite 241, Santa Monica California US 90401.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 1450 2nd Street, Suite 241, Santa Monica, California US 90401
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.